Privacy policy

Last updated: [16,12,2025]

This Privacy Policy describes how Pretty Halo (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our site or place an order, we may collect:

Personal Information You Provide:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment details (processed securely via our payment providers)

Automatic Information:

  • IP address
  • Browser type
  • Device information
  • Cookies and usage data

2. How We Use Your Information

We use your information to:

  • Process and fulfil orders
  • Communicate with you about your order
  • Provide customer support
  • Improve our website and services
  • Prevent fraud and enhance security
  • Send marketing communications (if you opt in)

We only process your data where we have a lawful basis to do so under UK data protection law.

3. Sharing Your Information

We may share your information with trusted third parties such as:

  • Payment processors
  • Shipping providers
  • IT and website hosting providers
  • Marketing platforms (if you subscribe)

We do not sell your personal data.

All third parties are required to handle your data securely and in accordance with applicable data protection laws.

4. International Transfers

Some of our service providers may be located outside the United Kingdom.
Where data is transferred internationally, we ensure appropriate safeguards are in place in accordance with UK data protection law.

5. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfil your order
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

6. Your Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to processing
  • Withdraw consent for marketing
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact us at:
📧 helloprettyhalo@gmail.com

7. Cookies

We use cookies to:

  • Enable website functionality
  • Analyse site performance
  • Improve user experience
  • Support marketing and advertising

You can control cookies through your browser settings.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, misuse, or disclosure.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

10. Contact Information

If you have questions about this Privacy Policy, please contact:

Pretty Halo
📧 helloprettyhalo@gmail.com